At Quantum Tech Pulse, we want you to be satisfied with your purchase. Please review our policies regarding returns and refunds.

1. Eligibility for Returns

  • Products must be returned within 30 days of delivery.
  • Items must be in their original condition, unused, and in the original packaging.
  • Certain items, such as digital products or personalized items, cannot be returned.

2. Return Process

  • To initiate a return, contact us at [email protected] with your order number and reason for return.
  • We will provide instructions for returning your product.
  • Customers are responsible for the return shipping costs unless the item is damaged or defective.

3. Refunds

  • Since we only accept Cash on Delivery (COD), refunds will be issued via bank transfer or store credit after we receive and inspect the returned item.
  • Refunds are processed within 7–10 business days after approval.

4. Exchanges

  • Exchanges are allowed subject to product availability.
  • Please follow the return process first and place a new order for the desired item.

5. Damaged or Defective Items

  • If you receive a damaged or defective item, contact us immediately at [email protected] with photos.
  • We will arrange a replacement at no extra cost.