At Quantum Tech Pulse, we want you to be satisfied with your purchase. Please review our policies regarding returns and refunds.
1. Eligibility for Returns
- Products must be returned within 30 days of delivery.
- Items must be in their original condition, unused, and in the original packaging.
- Certain items, such as digital products or personalized items, cannot be returned.
2. Return Process
- To initiate a return, contact us at [email protected] with your order number and reason for return.
- We will provide instructions for returning your product.
- Customers are responsible for the return shipping costs unless the item is damaged or defective.
3. Refunds
- Since we only accept Cash on Delivery (COD), refunds will be issued via bank transfer or store credit after we receive and inspect the returned item.
- Refunds are processed within 7–10 business days after approval.
4. Exchanges
- Exchanges are allowed subject to product availability.
- Please follow the return process first and place a new order for the desired item.
5. Damaged or Defective Items
- If you receive a damaged or defective item, contact us immediately at [email protected] with photos.
- We will arrange a replacement at no extra cost.
